Effective Date: 4 August 2026
Introduction
At Econo Green Pte. Ltd. (“Econo Green”, “we”, “our” or “us”), we recognise that privacy is an important aspect of the trust our customers, suppliers, business partners, job applicants and website visitors place in us. As a distributor serving the laboratory, pharmaceutical, healthcare and life sciences industries, we understand the importance of safeguarding personal data and handling it responsibly throughout our business operations.
We are committed to collecting, using, disclosing, storing and protecting personal data in a manner that is transparent, secure and compliant with the Personal Data Protection Act 2012 (“PDPA”) of Singapore and other applicable legal and regulatory requirements.
This Privacy Policy explains how Econo Green collects and processes personal data through our website and during our day-to-day business activities. It describes the types of information we collect, the purposes for which we collect and use that information, the circumstances in which we may disclose it to third parties, the measures we take to protect it, and the rights available to individuals in relation to their personal data.
Our objective is to ensure that every individual who interacts with Econo Green understands how their personal data is handled and can make informed decisions when using our website, requesting our products and services, communicating with our employees or applying for employment opportunities with us.
This Privacy Policy is intended to provide notice of how Econo Green collects, uses, discloses and otherwise handles personal data. Where consent is required under applicable law for a particular collection, use or disclosure of personal data, Econo Green will seek such consent through the relevant form, checkbox, communication channel or other appropriate means at or before the time the personal data is collected, used or disclosed.
Where personal data is required for us to respond to an enquiry, provide a quotation, process or fulfil a transaction, provide requested products or services, or carry out another reasonably necessary business activity, we will inform you of the relevant purposes for which the personal data is collected. Where additional or optional processing is proposed, including the sending of marketing communications where consent is required, any required consent will be obtained separately and will not be made a condition of receiving a product or service unless the relevant processing is reasonably necessary for that product or service.
You should read this Privacy Policy together with any specific privacy notice, consent statement or other information provided to you at the point where your personal data is collected.
Who We Are
Econo Green Pte. Ltd. is a Singapore incorporated company specialising in the distribution of laboratory equipment, scientific instruments, healthcare products, pharmaceutical supplies and related solutions. We work closely with internationally recognised manufacturers and technology partners to provide products and services to organisations operating within the pharmaceutical, biotechnology, healthcare, research, education and industrial sectors.
As part of our business operations, we interact with customers, suppliers, manufacturers, logistics providers, job applicants and various professional partners. These interactions may involve the collection and processing of personal data that is necessary for us to provide our products and services, maintain business relationships, fulfil contractual obligations and comply with applicable laws and regulations.
Our company details are as follows:
Econo Green Pte. Ltd.
Company Registration Number (UEN): 201120673M
Registered Office
3 Ang Mo Kio Street 62
#08-07 LINK@AMK
Singapore 569139
For the purposes of the Personal Data Protection Act 2012, Econo Green Pte. Ltd. is the organisation responsible for determining the purposes and means by which personal data is collected, used and disclosed.
Scope of this Privacy Policy
This Privacy Policy applies whenever Econo Green collects or processes personal data through our website or in connection with our business activities. It covers personal data collected from customers, prospective customers, suppliers, manufacturers, business partners, job applicants and visitors who interact with us through our online platforms or other communication channels.
The Policy applies to information collected when you:
- browse or use our website;
- submit an enquiry or request a quotation;
- create or manage an online customer account;
- purchase products or services from us;
- communicate with our sales, customer service or technical support teams;
- subscribe to newsletters or marketing communications;
- register for product demonstrations, training sessions, seminars or events organised by Econo Green;
- submit employment applications or recruitment-related documents; or
- otherwise provide personal data to Econo Green in the course of our business relationship.
This Privacy Policy should also be read together with any additional privacy notices or consent statements that may be displayed at the point where personal data is collected. Where those notices contain more specific information relating to a particular service or activity, they will supplement this Privacy Policy.
Personal Data We Collect
The personal data we collect depends on the nature of your relationship with Econo Green and the products or services you request from us. We only collect personal data that is reasonably necessary for legitimate business purposes or to comply with our legal and regulatory obligations.
When you contact us through our website, request product information or submit an enquiry, we may collect your name, company name, business email address, telephone number, job title and the details of your enquiry. This information enables us to respond to your request, provide quotations, recommend suitable products or services and maintain records of our communications with you.
If you create an online account or purchase products through our website, we may collect additional information necessary to process and administer your account. This may include your billing and delivery addresses, order history, payment-related information, account preferences and communications relating to your transactions. Such information allows us to fulfil orders, provide after-sales support, process warranty claims and maintain accurate financial and operational records.
Where you apply for employment with Econo Green, we may collect personal information contained within your résumé or curriculum vitae, including your employment history, educational qualifications, professional certifications, references, expected salary, work eligibility and any additional information you voluntarily choose to provide throughout the recruitment process. This information enables us to evaluate your suitability for current or future employment opportunities and to communicate with you regarding your application.
In addition to information you actively provide, certain technical information may be collected automatically whenever you access our website. This may include your Internet Protocol (IP) address, browser type, operating system, device information, pages visited, referring website, date and time of access, session duration and other technical data generated through your interaction with our website. This information assists us in maintaining website security, diagnosing technical issues, understanding website usage and improving the overall user experience.
We may also receive personal data from third parties where it is lawful and appropriate to do so. For example, information may be provided by your employer, recruitment agencies, authorised distributors, manufacturers, business partners or publicly available sources where such information is relevant to our business relationship or recruitment process.
We request that individuals provide only information that is relevant and necessary for the intended purpose and avoid submitting sensitive personal information unless specifically requested or required by law.
How We Collect Personal Data
Econo Green collects personal data in a variety of ways depending on the nature of your interaction with us. In most cases, personal data is collected directly from you when you provide information through our website or communicate with us.
For example, you may provide personal data when completing an online enquiry form, requesting a quotation, creating an online account, placing an order, subscribing to marketing communications or applying for employment through our careers page. Personal data may also be collected when you communicate with our employees by email, telephone, video conference or during meetings, product demonstrations, exhibitions and industry events.
Where personal data is collected directly from you, we will inform you of the purposes for which the information is required or intended to be used, where appropriate. Certain personal data may be necessary for us to respond to your enquiry, provide a quotation, process or fulfil an order, administer your account, assess an employment application or otherwise provide the products or services you have requested.
Where we seek to collect or use personal data for an additional or optional purpose for which consent is required, such as certain marketing communications, we will seek your consent separately through the relevant form, checkbox, communication channel or other appropriate means. Providing consent for such optional purposes will not be made a condition of receiving a product or service unless the relevant processing is reasonably necessary for that product or service.
In certain circumstances, we may collect personal data indirectly from authorised third parties. This may include information provided by your employer, recruitment agencies, manufacturers, suppliers, logistics providers or professional advisers where such disclosure is necessary for us to provide products, services or fulfil contractual obligations.
Our website may also automatically collect certain technical information through cookies, server logs and similar technologies. Where required under applicable law, we will obtain the appropriate consent before using non-essential cookies or similar technologies. Further information about our use of cookies is provided in the Cookies and Similar Technologies section of this Privacy Policy.
Regardless of the method of collection, Econo Green will only collect personal data by lawful and fair means, for purposes that are reasonable and appropriate in the circumstances, and in accordance with the PDPA and other applicable laws.
How We Use Personal Data
Econo Green uses personal data only for purposes that are reasonable in the circumstances and directly related to our business operations. We are committed to ensuring that personal data is collected and processed only where there is a legitimate business purpose, where it is necessary to fulfil contractual obligations, where consent has been obtained (where required), or where processing is otherwise permitted under applicable law.
The way we use personal data depends on the nature of your relationship with us.
For customers and prospective customers, personal data enables us to respond to enquiries, prepare quotations, process orders, arrange deliveries, provide installation or technical support where applicable, administer customer accounts, process warranty claims and maintain ongoing business relationships. It also allows us to communicate important information relating to our products and services, including order updates, product availability, safety notices and service-related announcements.
Where you have registered for an online account, your personal data is used to authenticate your identity, maintain account security, facilitate future purchases, manage account preferences and provide access to account-related services.
For suppliers, manufacturers and business partners, personal data is used to manage commercial relationships, process purchase orders, administer contracts, coordinate deliveries, facilitate communications and fulfil our legal and financial obligations.
When you apply for employment with Econo Green, we use your personal data to evaluate your qualifications, assess your suitability for available positions, arrange interviews, verify information provided during the recruitment process and communicate with you regarding your application. Where appropriate, we may also retain your information for consideration for future employment opportunities, unless you request otherwise.
We also use personal data to maintain the security and integrity of our website and information systems, investigate suspected fraud or unauthorised activities, comply with legal and regulatory obligations, establish or defend legal claims, respond to requests from governmental authorities and improve the quality of our products, services and customer experience.
Where you have provided your consent to receive marketing communications, we may use your contact details to send information about new products, product launches, promotional campaigns, educational seminars, exhibitions, industry events and other information that may be relevant to your organisation. You may withdraw your consent to receive marketing communications at any time by following the unsubscribe instructions contained in our emails or by contacting us directly.
Disclosure of Personal Data
Econo Green understands that personal data is entrusted to us in confidence. We do not sell, rent or trade personal data to third parties for their own marketing purposes.
However, in order to operate our business effectively and provide our products and services, it may be necessary to disclose personal data to carefully selected third parties who perform services on our behalf or who are involved in the delivery of our business operations.
Depending on the circumstances, personal data may be disclosed to our employees, authorised representatives, affiliated companies, manufacturers, suppliers, logistics providers, couriers, payment service providers, information technology service providers, cloud hosting providers, website developers, cybersecurity consultants, professional advisers, auditors, insurers and financial institutions.
Where recruitment activities are involved, personal data may also be shared with recruitment agencies, background verification providers, referees and external recruitment platforms where appropriate and with the individual’s knowledge where required.
We may also disclose personal data where disclosure is required or authorised by law, including to government agencies, regulatory authorities, law enforcement agencies, courts or other public bodies exercising their lawful powers.
Whenever we engage third-party service providers to process personal data on our behalf, we take reasonable steps to ensure that they are contractually required to protect personal data in accordance with applicable legal requirements and to use such information only for authorised purposes.
International Transfer of Personal Data
As part of our business operations, certain personal data may be processed, stored or accessed outside Singapore. This may occur where our technology infrastructure is hosted in overseas data centres, where our cloud service providers maintain international operations, or where we work with overseas manufacturers, suppliers or professional service providers.
Where personal data is transferred outside Singapore, Econo Green is committed to ensuring that appropriate safeguards are in place to provide a standard of protection comparable to that required under the Personal Data Protection Act 2012.
These safeguards may include contractual obligations requiring overseas recipients to implement appropriate security measures, adherence to internationally recognised data protection standards, internal corporate policies or other legally recognised mechanisms for protecting personal data during cross-border transfers.
Although Econo Green takes reasonable steps to ensure that personal data remains protected regardless of where it is processed, individuals should be aware that data protection laws may differ between jurisdictions.
Data Security
Protecting the confidentiality, integrity and availability of personal data is an important part of Econo Green’s commitment to responsible business practices.
We maintain appropriate administrative, technical and organisational safeguards designed to protect personal data against accidental loss, unauthorised access, unauthorised disclosure, alteration, misuse or destruction.
These safeguards include the use of secure information technology systems, encrypted communications where appropriate, role-based access controls, password protection, secure authentication procedures, firewalls, anti-malware protection, software patch management, data backup processes and regular monitoring of system security.
Access to personal data is restricted to employees and authorised personnel who require such information in order to perform their job responsibilities. Employees who have access to personal data are expected to comply with internal confidentiality obligations and are provided with appropriate guidance regarding the responsible handling of personal information.
Where third-party service providers are engaged to process personal data on our behalf, we take reasonable steps to ensure that they maintain security standards appropriate to the nature of the information entrusted to them.
While we continuously strive to maintain robust security measures, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, although we take reasonable precautions to protect personal data, we cannot guarantee absolute security.
In the event of a data breach involving personal data, Econo Green will investigate the incident promptly, take appropriate steps to contain and mitigate its impact, and comply with applicable legal obligations relating to notification and remediation where required under Singapore law.
Data Retention
Econo Green retains personal data only for as long as it is reasonably necessary to fulfil the purposes for which it was collected or as otherwise required or permitted by applicable laws and regulations.
The length of time that personal data is retained depends upon the nature of the information, the purpose for which it was collected, our contractual obligations, legal requirements and legitimate business needs.
For example, customer transaction records may be retained to satisfy accounting, taxation, warranty, audit and contractual requirements. Recruitment records relating to unsuccessful applicants may be retained for a reasonable period to allow consideration for future employment opportunities unless the applicant requests otherwise or applicable law requires earlier deletion.
Where personal data is no longer required for business or legal purposes, Econo Green will take reasonable steps to securely destroy, anonymise or permanently remove the information in a manner that prevents unauthorised access or recovery.
Our retention practices are reviewed periodically to ensure that personal data is not retained longer than necessary while continuing to satisfy our legal, regulatory and operational obligations.
Your Rights and Choices
Econo Green respects the rights of individuals in relation to their personal data and is committed to handling requests in accordance with the Personal Data Protection Act 2012 (“PDPA”) and other applicable laws.
Subject to any applicable legal exceptions, you may request access to the personal data that Econo Green holds about you and obtain information regarding how your personal data has been used or disclosed within the period prescribed under the PDPA. Where personal data is inaccurate, incomplete or out of date, you may request that it be corrected or updated. We will take reasonable steps to make the necessary corrections and, where appropriate, notify other organisations to which the corrected data has been disclosed, unless doing so is impracticable or unnecessary.
Where we rely on your consent to process personal data, you may withdraw your consent at any time by contacting our Data Protection Officer. Upon receiving your request, we will explain the likely consequences of withdrawing consent, including situations where we may no longer be able to provide certain products, services or support. We will cease collecting, using or disclosing your personal data for the relevant purposes unless we are required or authorised by law to continue doing so.
If you believe that your personal data has been handled in a manner that is inconsistent with this Privacy Policy or applicable data protection laws, we encourage you to contact us so that we may investigate your concerns and work towards a prompt and appropriate resolution.
To protect your privacy and the security of your personal data, Econo Green may request information to verify your identity before processing any request relating to personal data.
Cookies and Similar Technologies
Like many commercial websites, Econo Green uses cookies and similar technologies to improve the functionality, security and performance of our website.
Cookies are small text files that are stored on your computer, mobile device or web browser when you visit a website. These technologies enable the website to recognise your device, remember your preferences and enhance your browsing experience. Certain cookies are essential for the operation of the website, while others help us understand how visitors interact with our website so that we can continue improving our online services.
The cookies used by Econo Green may include strictly necessary cookies that support website functionality and security, preference cookies that remember user settings, analytics cookies that provide aggregated information regarding website usage and performance, and, where applicable, marketing cookies that help us understand the effectiveness of our marketing activities.
Information collected through cookies generally does not identify you directly. However, where cookie information is associated with other information that identifies you, such information will be treated as personal data and handled in accordance with this Privacy Policy.
You may configure your web browser to refuse or delete cookies at any time. Please note that disabling certain cookies may affect the functionality of some areas of our website and may prevent certain features from operating as intended.
Where required under applicable law, we will seek your consent before placing non-essential cookies on your device. You may review and manage your cookie preferences through the cookie settings available on our website.
Marketing Communications
Econo Green may occasionally communicate with customers, suppliers and business partners regarding products, services, educational events, technical seminars, exhibitions, product launches, promotional activities or other information that may be relevant to their business interests.
Marketing communications will only be sent where permitted under applicable laws or where you have provided your consent where required. We strive to ensure that all communications are relevant, professional and appropriate to our business relationship with you.
If you no longer wish to receive marketing communications from Econo Green, you may unsubscribe at any time by using the unsubscribe link included within our marketing emails or by contacting us directly using the contact details provided in this Privacy Policy.
Please note that even if you choose not to receive marketing communications, we may continue to send administrative or service-related communications that are necessary for managing your account, fulfilling contractual obligations, processing orders, responding to enquiries or complying with legal requirements.
Third-Party Websites
Our website may contain links to websites, applications or online services operated by third parties, including manufacturers, suppliers, technology partners or other organisations that are not owned or controlled by Econo Green.
These links are provided solely for your convenience and do not imply any endorsement or approval of the content, products or services offered by those third parties.
As we do not control the operation or privacy practices of external websites, Econo Green is not responsible for the manner in which those organisations collect, use, disclose or protect your personal data. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.
Children’s Privacy
Econo Green’s website and services are intended primarily for business customers and professional users operating within the laboratory, healthcare, pharmaceutical, biotechnology, education and industrial sectors.
Our website is not designed for or directed towards children under the age of 13, and we do not knowingly collect personal data from children through our website.
If a parent or legal guardian believes that a child has provided personal data to Econo Green without appropriate consent, we encourage them to contact our Data Protection Officer. Upon verification, we will take reasonable steps to investigate the matter and, where appropriate, delete the information from our systems unless we are required by law to retain it.
Changes to this Privacy Policy
Econo Green may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, technology, legal obligations or regulatory requirements.
When changes are made, the updated Privacy Policy will be published on this page together with the revised effective date. Where changes are significant, we may also provide additional notice through our website or other appropriate communication channels.
We encourage users to review this Privacy Policy periodically to remain informed about how their personal data is collected, used and protected.
Your continued use of our website following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised policy to the extent permitted by applicable law.
Contacting Our Data Protection Officer
If you have any questions regarding this Privacy Policy, wish to exercise your rights in relation to your personal data, or would like to raise a concern regarding the way your personal data has been handled, please contact our Data Protection Officer.
Data Protection Officer
Quality Assurance
Econo Green Pte Ltd.
Email
quality@econogreen.com.sg
Registered Address
3 Ang Mo Kio Street 62
#08-07 LINK@AMK
Singapore 569139
We are committed to handling all privacy-related enquiries professionally and in a timely manner. Upon receiving your request, we may ask for additional information to verify your identity before processing your request. We will respond within a reasonable timeframe in accordance with our obligations under the Personal Data Protection Act 2012 and other applicable legal requirements.
Final Statement
At Econo Green, we believe that protecting personal data is fundamental to maintaining the trust and confidence of our customers, suppliers, business partners and employees. We are committed to continuously reviewing and improving our privacy practices to ensure that personal data is handled responsibly, securely and transparently.
We appreciate the trust you place in Econo Green and thank you for choosing to work with us. If you have any questions regarding our privacy practices or require further information, please do not hesitate to contact our Data Protection Officer.